Whether you are a well-established business or new to the market and need help with branding or any of the services we offer, Burnixy and its team have got you covered. We utilize the latest AI technologies and branding materials, allowing us to serve you at the highest level. Contact us now to see what it’s like working with us. All you have to do is click the button below
Frequently Asked Questions
we usually get asked lots of questions about our services and how we can provide real value to our clients, that’s why we have created the the FAQs below.
What industries do you specialize in?
We cater to various industries, focusing on eCommerce brands, startups, and established businesses looking to enhance their branding and design.
Do you offer ongoing support after project completion?
Yes, we offer ongoing support and maintenance services for our clients. Whether you need updates, additional designs, or general assistance, our team is here to help.
What if I am not satisfied with the final deliverables?
Your satisfaction is our priority. If you are not satisfied with the final deliverables, please communicate your concerns, and we will work with you to address them.
Can I request revisions to my project?
Yes, we offer a set number of revisions for each project based on the service provided. Additional revisions can be accommodated for an extra fee.
What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and bank transfers. Please contact us for specific options based on your location.
How do you ensure the quality of your services?
At Burnixy, we prioritize quality in every project. Our team consists of experienced professionals who follow best practices and industry standards. We also conduct thorough reviews and revisions to ensure the final product meets your expectations.
How long is the review period, and what steps are involved if I need adjustments to the deliverables?
Once the project is completed, we will provide you with the final deliverables through a secure link or email. We also offer a review period to ensure your satisfaction with the work before finalizing.
How long will it take to complete my project?
The timeline for project completion depends on the scope and complexity of the services requested. Generally, we provide estimated timelines during the initial consultation, and we strive to meet agreed-upon deadlines.
What is your pricing structure?
Our pricing varies based on the specific services and complexity of the project. We offer customized quotes tailored to your needs. Contact us for a detailed proposal.
Do you require a deposit before starting a project?
Yes, we require a 50% deposit to begin any project and sometimes we take the full payment. The remaining balance is due upon completion and approval of the final deliverables.
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